Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkulpa.shop.

What Cirkul customers should know about starting a request
For purchases made through cirkulpa.shop, Cirkul applies the following guidance on starting a request. A return or exchange begins when you, contact us at Support@Cirkulpa.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to exceptions
Customers using cirkulpa.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Cirkul to order problems
This order problems section covers orders and visits through cirkulpa.shop for Cirkul. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Cirkul customers should know about condition of returns
For purchases made through cirkulpa.shop, Cirkul applies the following guidance on condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Cirkul on eligibility
Customers using cirkulpa.shop can rely on the following Cirkul guidance about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkul handles support
For Cirkul customers at cirkulpa.shop, this section explains support. For return or exchange assistance, contact Support@Cirkulpa.shop or 3213443494.

What Cirkul customers should know about refund timing
Customers using cirkulpa.shop can rely on the following Cirkul guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulpa.shop
Phone: 3213443494
Physical address: 2974 N 13th St, Kansas City, Kansas, 66104, United States